Contact FireDEX Butler
Contact

Contact FireDEX Butler

Call (724) 452-7400 for 24/7 emergency restoration in Cranberry Township and surrounding areas. Free estimates. Direct insurance billing.

If you’re dealing with water, fire, or a biohazard situation right now, stop reading and call (724) 452-7400. Every hour matters, and the line is open around the clock.

For urgent situations

Call (724) 452-7400 the moment you recognize a loss — a burst pipe soaking through subfloor, smoke residue settling into walls, or anything that can’t wait until Monday morning. FireDEX Butler operates 24 hours a day, 7 days a week, including holidays, so you will reach a real person who can dispatch a crew and start walking you through immediate steps before we arrive. License #PA001913.

For estimates and non-urgent inquiries

If you’re not in crisis mode — you need a mold assessment scheduled, want a scope of work reviewed, or have questions about a prior claim — email us at mail@firedex.net or use the contact form on this page. We typically respond to non-emergency inquiries within one business day. For anything time-sensitive that doesn’t require an immediate dispatch, a quick call is still the fastest path to an answer.

Where we’re located

Our office sits at 9133 Marshall Rd, Cranberry Township, PA 16066, in the heart of Butler County. From here we serve communities across the Pittsburgh North suburbs and surrounding region — including Butler, Zelienople, Mars, Wexford, Allison Park, and into Allegheny and Lawrence Counties. Western Pennsylvania’s freeze-thaw winters and humid summers create conditions that push pipe failures and moisture intrusion year-round, so our crews stay ready regardless of season. If you’re unsure whether your address falls within our service area, call or email and we’ll confirm quickly.

Request Your Free Estimate

Tell us what happened and we'll get back to you fast — usually within one business hour.

Fastest: call (724) 452-7400

Frequently Asked Questions

How fast can you get to my property after I call?
Response time depends on your location within our service area and crew availability at the moment you call. When you reach us, we'll give you an honest estimated arrival window right on that call. The sooner you contact us, the sooner we can stop secondary damage from spreading.
Are you really available after hours and on weekends?
Yes — the phone line at (724) 452-7400 is staffed 24 hours a day, 7 days a week, including weekends and holidays. Water doesn't wait for business hours, and neither do we. You will speak with someone who can make dispatch decisions, not just take a message.
Do you handle commercial properties, or only residential?
We work on both. Residential jobs — single-family homes, condos, townhouses — make up a large share of our work, but we also respond to commercial losses in retail spaces, office buildings, multi-family properties, and light industrial facilities. The scope and documentation process differs, so mention your property type when you call so we can send the right crew configuration.
How does insurance billing work — do I have to pay upfront?
We work directly with most major insurance carriers and can bill them directly in many cases, which means you typically aren't fronting the full restoration cost out of pocket. We document the loss thoroughly — photos, moisture readings, affected material inventories — in the format adjusters need. We recommend you have your policy number and claim number ready when you call, though we can also help you initiate a claim if you haven't yet.

Ready to take the next step?

Get a free quote today!

Call Now: (724) 452-7400